1. Introduction
Unreplaceable Advantage (“we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we:
- Collect information
- Use information
- Store and protect information
- Share information
By using our platform, you agree to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
A. Personal Information
When you purchase or register, we may collect:
- Name
- Email address
- Phone number (if provided)
- Billing information (processed via third-party providers like Stripe)
B. Account & Platform Data
When you use the platform, we collect:
- Login activity
- IP address
- Device/browser information
- Course progress and completion data
- Activity within the Business Builder
- Interaction with AI tools (e.g., AIDEN)
C. User-Generated Content
We collect content you input, including:
- Responses to prompts
- Business ideas, strategies, and notes
- Inputs submitted to AI tools
D. Analytics & Usage Data
We may collect:
- Pages visited
- Time spent on platform
- Feature usage
- Interaction patterns
This may be collected using analytics tools (e.g., Google Analytics or similar technologies).
3. How We Use Your Information
We use your information to:
- Provide access to the platform
- Deliver course content and tools
- Power AI features (including AIDEN)
- Personalize your experience
- Track progress and engagement
- Improve platform performance and features
- Provide support and respond to inquiries
- Process payments and manage transactions
- Prevent fraud, abuse, or misuse
SMS Communications
If you provide your phone number and opt in to receive text messages from us, we may use your phone number to send service-related, transactional, appointment, account, promotional, or customer-support text messages.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP.
4. AI & Data Usage (Important)
Because the platform includes AI tools:
- Inputs you provide may be processed to generate outputs
- Outputs are generated dynamically and may vary
We may use de-identified and aggregated data to:
- Improve AI performance
- Improve platform functionality
- Enhance user experience
We do NOT:
- Sell your personal data
- Intentionally expose your private data to other users
6. Data Retention
We retain your information:
- As long as your account is active
- As needed to provide services
- As required for legal, accounting, or security purposes
We may retain limited data even after account closure where necessary.
7. Data Security
We implement reasonable measures to protect your data, including:
- Secure systems and infrastructure
- Access controls
- Monitoring for unauthorized activity
However, no system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain uses of your data
To make a request, contact us via Course Support on the Support page, or via email at support@sirmitchellsorrells.com.
10. Third-Party Links
The platform may contain links to third-party websites or tools.
We are not responsible for the privacy practices of those third parties.
11. Children’s Privacy
This platform is not intended for individuals under 18.
We do not knowingly collect data from minors.
12. International Users
If you access the platform from outside the United States:
- Your data may be transferred and processed in the United States
- You consent to such transfer by using the platform
13. Changes to This Policy
We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.
14. Contact Information
For questions or requests: contact us via Course Support on the Support page, or via email at support@sirmitchellsorrells.com.
